ROI(ή) Operations.
The consultancy for social good.
We believe that we have the power to help our clients change the world. By bringing together people with a true understanding of consulting for social good and applying our decades of combined knowledge, we are able to solve even the most complex problems your purpose-driven organisation may face.
Knowledgeable
Decades of advisory experience for public and third sector.
Trustworthy
Forging lasting and meaningful relationships.
Changemakers
Taking positive steps towards making our world a better place.
Driven
Our relentless focus for delivering social good drives everything we do.
Authentic
We tell the truth and hold ourselves accountable, always.
Our story
Born in Cyprus
based in London
Our founder Christos Pishias has always done things differently. Super-commuting between his island home in coastal Cyprus where he lives with his wife and children and ROI(ή) HQ in buzzing central London, he has dedicated the past 20 years of his life to helping social good organisations do better. Working primarily with teams in health, education, charity and local government, Christos brings a bold but evidence-based approach to consultancy for social good and can confidently help solve even the most complex problems faced by purpose-driven organisations.
Since establishing ROI(ή) in 2005, he has expanded the agency to offer a full suite of consultancy services and grown a team of carefully selected experts in specialist consultancy areas. Christos lives and breathes the sector and is driven by a core belief in the importance of helping others.
INSIGHT
Know your community
We ‘get’ the public and third sector. We can help you better understand your community and how to solve the complex issues they face through tailored analytics and insight services.
IMPACT
Making a difference
We bring together analytical capabilities and subject matter expertise to help clients define, implement and deliver change in their organisations and to the people they support.
IDEAS
Ideas for
social good
We collect ideas, we generate ideas, we challenge ideas. And we believe that, with the right knowledge, resource and talent in place, ideas can change the world.
Our clients
We work with organisations to improve the lives of millions
Westco
Consultancy Services London, UK
Dartington
Social Research Unit London, UK
Sophia for Schools
Learning Experience Platform (LXP)
Southwark Council
Local Authority London, UK
London borough of Lambeth
Local Authority London, UK
Department of Health
Health Services London, UK
Surrey and Borders partnership NHS trust
Health Services Surrey, UK
ROI(ή) Operations Team
Helping our clients
make a difference
Our associates are experts in their respective fields. No matter the challenge,
we have the right team member to help your organisation achieve its objectives.
Christos Pishias
CEO & founder
Ravi Ramlakhan
Project manager/Senior consultant
Amy Lloyd-Houldey
Communications & engagement expert
Amy is a people person. She understands them, knows how to engage with any audience and is a communications wiz to boot. Her insight comes from years of experience working in public sector communications and a background in psychology.
Carolene Méli
Experience Strategist
Carolene is an Experience Strategist hailing from 10 years on tour with Cirque du Soleil where she led VIP guest experiences in 17 different countries. Her strategies in experience design are inspired by the live event industry and her love of linguistics.
Andreas Damalis
Business consultant