How AI can act as a force for social good

It’s no secret that AI has taken our world by storm in recent years. The realm of AI has grown at warp speed, with chatbots, digital assistants, and impressive smart technology becoming key fixtures in our everyday lives. There’s no doubt that AI brings with it many benefits, not the least of which include increased connectivity, automation of tedious tasks, and more streamlined business processes. But what are the potential impacts of AI when it comes to the realm of social good? How can we best harness this technology to drive positive social change and do good in the world? Here are just a few of the positive use cases of AI when it comes to creating a better world:

1. Eliminating bias

One use case for AI that’s particularly relevant for businesses is the elimination of bias. Through algorithms, AI can help business leaders make decisions that are free of the internal biases that all humans possess on some level. By using AI in the recruitment process, HR leaders can be sure their own biases aren’t getting in the way of the hiring process, which will ultimately lead to a more equal and diverse workforce, and a more level playing ground for job seekers. For example, Juicebox is an AI tool powered by PeopleGPT that helps recruiters and business leaders refine their search for the perfect candidate and sift through high volumes of data in real time.

2. Saving the environment

When it comes to environmental concerns, AI comes with a bevy of incredible use cases that could help us reverse climate change and save lives. Using AI, we can monitor environmental conditions more closely, manage resources more effectively, and reduce our overall carbon footprint. For example, a non-profit organisation called The Ocean Cleanup has developed an AI algorithm that can detect high levels of plastic debris in the ocean to determine which areas are most in need of a cleanup. AI is an essential component in the fight against climate change, and we’re only just beginning to gain a full understanding of the positive impacts it can have on our environment.

3. Helping charities drive donations

In the not-for-profit sector, AI brings a host of benefits that can help charities and social good organisations broaden their reach and make even more of a positive impact on their cause. For example, AI can help charities make use of salient data to direct their efforts when it comes to driving donations, which will ultimately provide them with more reach and power to drive change. DonorSearch AI was created to help non-profit organisations identify potential donors, increase revenue, and optimise their strategies to reach their goals.

4. Advancing healthcare

The healthcare sector is another area where AI is already having a major impact in several different ways. For example, AI is unlocking new technologies that can better predict disease pathologies and analyse patterns to improve patient outcomes. It can also help healthcare providers prepare more personalised treatment plans for patients, and monitor their patients’ health from afar. There are countless examples of how AI is revolutionising the healthcare world, but a particularly interesting platform is Babylon Health. The AI-powered primary care service helps to guide users through the “otherwise fragmented healthcare system,” analysing their symptoms, matching them with a relevant physician and providing personalised insights.

5. Improving humanitarian efforts

As in other sectors, AI can help humans analyse complex data more efficiently and predict outcomes when it comes to humanitarian efforts. This can help leaders prepare more efficiently in the case of crises, and help a greater number of people in need.

For example, Microsoft’s AI for Good Lab is harnessing geospatial data combined with machine learning techniques to analyse the impact of natural disasters, in addition to developing tools that can predict these disasters before they hit.

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